WHAT WE DO
At Orvian, we operate at the intersection of strategy, creativity, marketing and technology — helping organizations shape meaningful connections with people in a world of constant change.
Our work spans from envisioning the future of brands and business models to engineering the systems and experiences that make that future real.
Marketplace, eCommerce, & MoR
Building modular, composable commerce and marketplace platforms that drive loyalty and performance globally.
Business outcomes
- Accelerate revenue growth across owned channels and global marketplaces.
- Reduce operational complexity in payments, tax, and compliance through MoR models.
- Improve conversion, AOV, and customer lifetime value through optimized commerce journeys.
- Expand internationally with lower risk and faster time-to-market.
- DTC & Owned Channel Enablement
- Commerce Strategy & Business Modeling
- Marketplace Enablement & Operations
- Merchant of Record (MoR) Solutions & Compliance
- Omnichannel Commerce Experience Design
- Storefront Design & UX Optimization
- Product Information & Catalog Management (PIM)
- Order Management & Fulfillment Orchestration (OMS)
- Loyalty, CRM & Retention Programs
- Payment, Tax & Invoicing Integrations
- Subscription & Membership Models
- Data & Conversion Optimization
- Seamless integration with marketing and tech ecosystems
- Tailored commerce architectures & modular components
- Continuous optimization & performance improvement
Innovation & Strategy
Anticipating change through research, strategic design, and future thinking.
Business outcomes
- Identify new value pools and transform them into validated business opportunities
- Reduce strategic ambiguity and align leadership around a focused roadmap.
- Accelerate innovation cycles through rapid experimentation and decision frameworks.
- Derisk investments by validating desirability, feasibility, and viability early.
- Digital & Business Strategy
- Digital Innovation
- Product Management
- Continuous Discovery
- User research, reputation assessment
- Organization Design
- Corporate Transformations
- Agile Coaching
Data & machine learning
Turning data into intelligence, and intelligence into action. Designing architectures, predictive models, and AI systems that augment creativity and decision-making.
Business outcomes
- Enable predictive decision-making that improves efficiency and reduces costs.
- Increase revenue through personalization, churn prediction, and demand forecasting.
- Unlock hidden opportunities by integrating and activating previously unused data.
- Automate recurring processes to free up talent for higher-value activities.
- Generative AI, LLMs, and NLP
- Machine Learning & Engineering
- Growth Hacking & Experimentation
- Data Engineering
- AI Development
- BI & Analytics
- MLOps
Technology & digital product
Engineering intelligent, adaptive platforms that connect experiences, systems, and users.
Business outcomes
- Shorten time to value.
- Improve reliability, performance, and security across platforms and services.
- Reduce technical debt and accelerate delivery through modern architectures.
- Increase customer satisfaction through seamless, human-centered digital experiences.
- Mobile & Web Development
- Software & Systems Architecture
- DevOps, Infrastructure & Cloud
- Continuous Integration & Delivery
- Platform Engineering
- QA & Automated Testing
- Continuous Services
- Integrations
- Automation & industrialization
- Seamless integration with your team
- Tailored maintenance models
- On-call & 24/7 support
Customer & Employee Experience Design
Designing phygital ecosystems that align human needs and business goals across retail, digital, and workplace touchpoints.
Business outcomes
- Improve NPS, CSAT, and employee engagement through end-to-end experience excellence.
- Reduce friction across journeys, lowering costs and increasing loyalty.
- Strengthen internal alignment through clear service models and governance.
- Enable teams to operate with clarity through intentional ways of working and rituals.
- Product & Digital Vision
- Experience Strategy & Service Design
- Customer Journey Mapping & Insight Activation
- Retail & Phygital Experience Design
- Workplace & Employee Experience Design
- Spatial & Environmental Experience Design
- Interaction & Interface Design
- Design System Governance
- Employee Engagement & Culture Programs
- Training, Enablement & Change Design
- Seamless collaboration with brand and tech teams
- Tailored experience blueprints for each touchpoint
- Continuous measurement & experience evolution
Performance, Marketing & Media
Data-driven creativity that connects brand purpose with measurable performance.
Business outcomes
- Maximize ROI across paid, owned, and earned channels.
- Improve acquisition efficiency and reduce CAC through data-driven optimization.
- Build repeatable growth engines through continuous testing and performance insights.
- Strengthen brand and product relevance through integrated media orchestration.
- Performance Marketing & Media Planning
- Media Planning
- SEO, SEM & Marketplace Optimization
- Partnership Marketing
- Conversion Rate Optimization (CRO)
- Marketing Automation & CRM Integration
- Personalization & A/B Testing
- Reporting, Dashboards & Real-Time Insights
- Always-on Optimization
- Seamless collaboration with in-house teams
- Seamless collaboration with brand and tech teams
- Tailored performance and media models
- Continuous improvement & ROI maximization
Brand Storytelling & Content
Crafting narratives and content ecosystems that build cultural and emotional resonance.
Business outcomes
- Increase brand visibility and cultural relevance through narrative coherence.
- Improve engagement and conversion with content tailored to each audience and channel.
- Strengthen trust and loyalty through authentic storytelling and ethical framing.
- Build a scalable content ecosystem that reduces production time and cost.
- Brand Narrative & Messaging Architecture
- Creative Concepting & Campaign Development
- Copywriting, Tone of Voice & Editorial Systems
- Visual Identity & Art Direction
- Branded Content & Transmedia Storytelling
- Social & Digital Content Production
- Video, Motion & Photography Direction
- Influencer & Partnership Strategy
- Omnichannel Content Planning & Distribution
- Community & Engagement Programs
- Seamless collaboration with brand and tech teams
- Tailored content models for brands and products
- Continuous storytelling evolution & optimization
DATA & AI CAPABILITY
Turning data into intelligence, and intelligence into action.
Orvian’s Data & AI practice enables organizations to design, scale, and govern intelligent systems that enhance creativity, decision-making, and business performance. It is both a core capability and a strategic framework embedded across every service line — from foresight to commerce, from experience design to content automation.
Products
At Orvian, we don’t just orchestrate the relationship between brands and customers, organizations and citizens — we build the digital products that power those connections.
Each solution is born from real business challenges and refined through our design and technology expertise. From commerce orchestration to loyalty and in store engagement, our products are crafted to create seamless, scalable, and human-centered experiences across every touchpoint.
Alligator
Our end-to-end Amazon store management platform. It empowers brands to streamline operations, optimize performance, and unlock new growth opportunities within the Amazon ecosystem.
Emma
Our intelligent order management system. It connects channels, inventory, and logistics into one intuitive interface — improving accuracy, efficiency, and customer satisfaction.
LoL
Our loyalty and engagement platform. It helps brands transform transactions into relationships, turning every interaction into a moment of value and recognition.
Xuniplay
Our digital signage solution. It brings dynamic storytelling into physical spaces, enabling real-time, data-driven content that elevates the in-store experience and strengthens brand presence.
Advooh
Our programmatic digital out-of-home (DOOH) advertising platform.
It enables brands to plan, launch, and optimize geolocated campaigns in real time across a network of high impact outdoor screens — reaching the right audience, at the right moment, in the right place.
Services
At Orvian, services are not a catalog — they are orchestrated capabilities designed to move businesses forward with clarity, speed, and purpose. Every initiative at Orvian begins with a Sprint 0 – a structured discovery & definition sprint that lays the groundwork for future development. In this sprint we explore the business context, understand user and market dynamics and uncover opportunities for improvement and innovation.
Sprint 0 defines the governance model of the initiative and gathers the minimum viable set of insights needed to make informed decisions: where to invest, and in which directions to move. It’s a moment to align all stakeholders around a shared understanding of the challenge, ensuring that the initiative is both purposeful and sustainable.
